Remote Access Services

FAST. EASY. SIMPLE!

Advance Solutions can securely fix spyware, virus, email, network and performance issues and more right through your Internet connection! Certified online technicians can now see and interact with your PC through remote control technology – diagnosing and fixing problems fast.

No more waiting on hold, schedule at your convenience Easy, hands-free, no more complicated telephone instructions!

Receive help from the comfort and convenience of your home or office!

Help with your PC, network, printer or mobile device is just a click away!

Remote Support & Monitoring from Citrix

Choosing Module or Both – Customize Citrix to Fit Your Unique Business Needs

Consider some of the many ways  Remote Support services can benefit your business.

For Software Consultanting

Give our clients the “hands-on” support they need, while reducing or even eliminating travel and related costs. Using Remote Support to help train customers on your software or resolve issues after hours when they are away from their machines.

For IT Managers

Your whole company depends on you to keep IT services up and running. That’s why you’re always looking for new ways to deliver fast, dependable support, increase productivity and reduce IT costs – without jeopardizing network security.

GoToManage can help you:
  • Solve more problems in less time.
  • Support remote users around the globe and around the clock.
  • Service computers (and servers) even when workers are away from their desks.
  • Administer teams of technicians, assigning access rights.

For IT Consultants and Managed Service Providers (MSPs)

The faster you can connect to a customer, the faster you can resolve the issue and move on to the next challenge. You need a dependable remote support tool fast enough to keep up with your growing client base. You need a tool that will let you demonstrate your value and the need for the quality IT services that only you can provide.

GoToManage can help you:
  • Rise above the competition with faster, more professional service.
  • Quickly deliver live support to clients in need.
  • Support clients even when they are away from their computers.
  • Access unattended servers and computers for maintenance and updates.
  • Reduce travel time and boost productivity.
  • Increase revenue by selling “retained” support services.

Advance Solutions of New York Inc. started in The Bronx as a company that recognized the need for quality and timely laptop repairs at reasonable prices. We proudly stand behind our name and always back all repairs with our conditional warranty. All of our repairs are done by certified repair technicians and all final repairs are supervised and inspected by one of our senior technicians, therefore providing the highest quality repair in a controlled state producing OEM quality work.

Our facilities are equipped with state of the art rework equipment that provides us with the tools we need to diagnose a computer correctly the first time and repair it cost efficiently.

We service all major brands including Sony Vaio, Toshiba, HP, Compaq, IBM, Dell, Asus, Acer, Brother, Epson, Cannon computers and peripherals, warranty & non-warranty repairs.


Remote Support & Monitoring from Citrix

Choosing Module or Both – Customize Citrix to Fit Your Unique Business Needs

Consider some of the many ways  Remote Support services can benefit your business.

For Software Consultanting

Give our clients the “hands-on” support they need, while reducing or even eliminating travel and related costs. Using Remote Support to help train customers on your software or resolve issues after hours when they are away from their machines.

For IT Managers

Your whole company depends on you to keep IT services up and running. That’s why you’re always looking for new ways to deliver fast, dependable support, increase productivity and reduce IT costs – without jeopardizing network security.

GoToManage can help you:
  • Solve more problems in less time.
  • Support remote users around the globe and around the clock.
  • Service computers (and servers) even when workers are away from their desks.
  • Administer teams of technicians, assigning access rights.

For IT Consultants and Managed Service Providers (MSPs)

The faster you can connect to a customer, the faster you can resolve the issue and move on to the next challenge. You need a dependable remote support tool fast enough to keep up with your growing client base. You need a tool that will let you demonstrate your value and the need for the quality IT services that only you can provide.

GoToManage can help you:
  • Rise above the competition with faster, more professional service.
  • Quickly deliver live support to clients in need.
  • Support clients even when they are away from their computers.
  • Access unattended servers and computers for maintenance and updates.
  • Reduce travel time and boost productivity.
  • Increase revenue by selling “retained” support services.